At Mistiqueando, we currently do not have a physical store, as we are a new and growing company focused on offering our premium handmade hats online. However, if you're in Montreal, we’d love to invite you to our studio to see our collection in person. Simply contact us to schedule a visit! You can fill out the contact form on our Contact Page or send us a message directly on our business WhatsApp at +1 438-822-3567.

All our hats are made using eco-friendly materials, including premium felt and natural woven fibers sourced from sustainable providers. We prioritize quality and sustainability to ensure that each hat is stylish, durable, and kind to the environment.

Our hats are handcrafted in Colombia using traditional techniques passed down through generations. This fusion of Colombian craftsmanship and modern design ensures our hats are unique, high-quality, and ethically produced.

We recommend measuring the circumference of your head just above the ears and using our size chart to determine your best fit. Each product page includes specific sizing information to help you choose the perfect size.

To maintain the quality of your Mistiqueando hat, we suggest storing it in a cool, dry place and avoiding prolonged exposure to direct sunlight or moisture. For felt hats, a soft brush can be used to remove dust. For woven hats, a damp cloth can be used for gentle cleaning.

Yes! We ship across Canada and the USA, and soon internationally. Shipping costs and delivery times may vary depending on your location, and you’ll find more information at checkout.